Services

Built Around Your Needs - Nothing More, Nothing Less

Smart Acquisition

Reach the right customer, without breaking the bank. 

We'll analyze your current customers to create strategic campaigns and improve the return on your investment.

  • Demographic Profile - Define and prioritize your target audience
  • Acquisition Analysis - Set up and monitor sources of new customers to identify what's working and optimize 
  • Performance Media - Tailored campaigns could include SEO, social media, email - the key is that it's all trackable 
  • CRM Implementation - Track customer interactions and personalize the experience  
  • Strategic Positioning - Based on your customers' needs, behaviors and preferences 

Exceptional Experience

Every interaction is a reflection of your business.  

We'll leverage customer insights to prioritize feedback and improve satisfaction. 

  • Customer Feedback - Implement surveys to discover what's truly important
  • Net Promoter Score (NPS) - Track customer satisfaction 
  • Customer Journey Maps - Understanding the path from consideration to purchase, discover opportunities for improvement
  • Touchpoint Analysis - Review interactions with your current customer to understand why they might not be coming back
  • Website Optimization - Your site is your digital store front, make it user-friendly & optimized for conversion 

Sustained  Engagement

Create value, keep your customer coming back.  

We'll evaluate trends of your current customers to develop loyalty-driving strategies.

  • Hyper-Personalization - Leverage AI to predict individual's needs and preferences
  • Loyalty Programs - Create value for your customer through special offers that keep them engaged
  • Customer Segmentation - Group your customers strategically to find marketing efficiencies and increase conversion
  • Discount Analysis - Strategic discounting is a powerful tool, develop offers that convert without eroding profit